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- Most orders begin the order process as soon as your
online purchase is completed. Your order will be shipped once your payment
is approved, the receiving address is verified, and the item is located in
stock. If an item in you order is not currently in stock, you will be
notified by email.
- You will not be charged for any item until it is
shipped to you. All refused packages are subject to a 20% restocking fee.
- For your protection, certain orders may only be
shipped to your billing or a verifiable alternate address. If you wish to
ship an order to an address other than your billing address, please notify
your credit card company of this alternate address prior to placing your
order.
- If your order is being delivered to an office
building, apartment complex or similar facility, or to a public institution
such as a hospital, hotel, school, etc., the carrier may accept delivering
to mailroom employees, receptionists, and similar administrative personnel
upon delivery. Upon acceptance by such personnel, we shall be deemed to have
fulfilled our entire delivery obligation for your order. We are not
responsible for lost or stolen items delivered in accordance with the
delivery practices noted above.
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If you receive a package and it does not contain all products ordered, you must contact us within 7-business days of receipt of your package or your claim may not get processed.
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